Frequently Asked Questions
Find answers to common questions about our road freight services across Europe.
What transport routes does Roel Trans Serv cover?
We support road freight from Romania into key European lanes, including regular flows toward Germany, France, Spain, and other cross-border destinations where customers need dependable dispatch and clear communication.
Do you handle both FTL and groupage shipments?
Yes. We support dedicated full truck load transport as well as groupage and partial loads when the shipment size, timing, and cost structure make that model more practical.
Can you transport refrigerated goods?
Yes. We support temperature-controlled freight where cold chain discipline, loading readiness, and delivery timing need closer coordination than a standard shipment. We do not operate dedicated refrigerated units in our own fleet, but our DAF XG+ trucks can support this type of transport through the right equipment setup.
Do you take urgent or express transport requests?
Yes. Urgent shipments are handled through direct dispatch coordination so the route, contacts, loading conditions, and delivery pressure are aligned quickly instead of being managed through slow handovers.
What documents should be ready before loading?
The cleanest loading starts with exact addresses, time windows, cargo description, weight, pallet count, contact persons, and any references or customs details that apply to the route.
Can you support ADR or other specialized freight?
Yes. Specialized freight is possible when the operational details are clear early enough, including classification, packaging requirements, handling notes, and any route restrictions tied to the cargo.
How quickly do you answer quote requests?
Quote requests are normally answered within one business day, and practical discussions can move faster when the shipment details are already clear from the first message.
How can we contact your team?
Phone: +40 722 912 999 | Email: office@roeltrans.ro | Contact page available for quotes and questions.